A Cuban woman's Amazon delivery turned into an unexpected spectacle when a drone dropped her package straight into her swimming pool. What was supposed to be a routine home delivery became a surprising event that left her shouting in disbelief.
The incident was captured in a brief 12-second video shared on TikTok by user @thali_hernandez11, known on the platform as "De todo un poco. Thalia." The footage shows an Amazon Prime Air drone hovering over her property, only to release the package over the water instead of a safe spot. Realizing what was about to happen, the Cuban woman couldn't help but exclaim, "Not in the pool!"
Unfortunately, it was too late. The package plunged into the water, prompting a wave of reactions on TikTok. The video garnered over 419,500 views, more than 14,700 likes, around 1,000 comments, and over 6,600 shares.
Viewers were quick to showcase their humor in response to the mishap. One user quipped, "First they complained about thrown packages, now who will they blame?" Another joked, "Call support to put an issue on the drone."
Some even saw a silver lining in the unexpected splash: "It's better here so the contents don't break when it lands."
While the scene seems straight out of a comedy, this Cuban woman isn't the only one to have experienced such a delivery. In August 2026, Lindsey Austen from Richmond, Texas, faced a similar situation when her Amazon drone dropped food and shoe insoles into her pool. Her video also went viral on TikTok, surpassing 250,000 views. After the incident, Austen expressed hesitation about using drone delivery again.
Amazon's Drone Delivery: A Double-Edged Sword?
Amazon Prime Air's drone deliveries aim to reduce shipping times, with the MK30 model designed to carry packages up to 2.3 kilograms and deliver them in about 30 minutes. The service is expanding across the U.S., with plans to reach nearly 500 additional cities, as reported by TechCrunch in August.
This isn't the first time an Amazon delivery involving Cubans in the U.S. has gone viral. In October, a Cuban deliverywoman amused viewers by tossing a package at a door and advising, "If it's broken, call Amazon."
For now, the Cuban woman's candid reaction has provided plenty of laughs online. What remains unknown is the package's contents and whether she managed to retrieve her order in good condition after its unexpected swim.
Common Questions about Amazon Drone Deliveries
How do Amazon's drone deliveries work?
Amazon's drone deliveries are part of the Prime Air program, which aims to deliver packages quickly by air. The drones are designed to carry small parcels and complete deliveries in about 30 minutes.
What areas are eligible for Amazon drone deliveries?
Amazon is continually expanding its drone delivery service in the United States, with plans to reach nearly 500 cities. Eligibility depends on factors like location and package size.