A Cuban woman has come forward with claims of being scammed after attempting to buy an antenna intended to enhance her internet connectivity. This incident occurs amid persistent connectivity challenges faced by residents in rural areas of the island.
In a video shared on TikTok, the young woman, known as @ayaini_lili, recounted how one of her followers financially assisted her in purchasing the antenna, which cost 6,000 Cuban pesos. However, upon trying to set it up, she found that the device was defective.
"Hey everyone, just a quick update: I'm on my way to the First Police Station. A few days ago, I mentioned that a follower helped me buy an antenna to improve my connection so I could stay in touch with you all. Unfortunately, the antenna is useless, and the seller has ignored my messages," she explained in her video.
According to her account, the alleged seller initially offered help over the phone the next day but then stopped responding. When she attempted to reach out again, he informed her that he only provided a one-day warranty.
"My phone won't connect, I moved it, lifted it, did everything he told me, but nothing worked. I messaged the owner on Facebook, only to find out it was a fake profile. The guy who delivered it to me says there's nothing he can do because the warranty period is over," she lamented.
Frustrated by the situation, she decided to go to the First Unit of the National Revolutionary Police (PNR) to file a report and demand justice: "It's my money, my work, my followers, and I refuse to be swindled."
This case highlights a prevalent issue in Cuba, where inadequate connectivity and the deteriorating economy force many citizens to seek informal or questionable solutions, leaving them vulnerable to scams on social media and in underground markets.
As of now, it remains unclear whether her complaint has been accepted or if the authorities have launched an investigation.
Understanding Internet Scams in Cuba
What are common types of internet scams in Cuba?
In Cuba, common internet scams include fake sales on social media, fraudulent online profiles, and deceptive offers for electronics or connectivity devices. Many residents fall victim to these due to limited access to reliable resources.
How can Cubans protect themselves from online scams?
To avoid online scams, Cubans should verify the credibility of sellers, avoid transactions with suspicious profiles, and seek recommendations from trusted individuals. Utilizing secure payment methods and being cautious with personal information are also crucial steps.