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Miami-Based Agency Offers Free Flights to Cuba for Humanitarian Aid

Thursday, November 6, 2025 by Alexander Flores

Miami-Based Agency Offers Free Flights to Cuba for Humanitarian Aid
Airplane at Holguín airport (Reference image) - Image © Facebook / Frank País García Airport of Holguín

Miami's Cubamax Travel agency has announced two fully complimentary humanitarian flights to Holguín on November 13 and 16. These flights, organized in partnership with Eastern Air Express and Aerocuba Charter, aim to deliver aid to families devastated by Hurricane Melissa in eastern Cuba.

According to Cubamax's official Facebook statement, the tickets will be free for those traveling to accompany and provide direct assistance to their families.

Moreover, each traveler is allowed to bring as much aid as they wish, with an additional 70-pound suitcase included at no cost, courtesy of Cubamax.

"When families are in need, Cubamax responds," the agency declares, inviting interested individuals to visit any of their Hialeah offices to request tickets.

This humanitarian gesture comes at a crucial time, as thousands in eastern Cuba are struggling to recover from the havoc wreaked by Hurricane Melissa. The storm left severe flooding, destroyed homes, and isolated communities in its wake.

Despite official claims of "ongoing recovery efforts," the situation on the ground remains dire: families have lost everything, there is an extreme shortage of food, medicine, and building supplies, and the exhausted populace is left to confront the disaster with minimal resources.

In a country where the average salary barely covers basic needs and prices continue to soar, the chance to rebuild homes or replace lost belongings is nearly impossible. Consequently, aid from abroad—whether through flights, donations, or remittances—has become the only real relief for many.

Cubamax's initiative joins other acts of solidarity from Cubans abroad, who have organized collections and shipments of supplies to support the hardest-hit areas.

Meanwhile, the Cuban government faces criticism for its inefficient emergency management and lack of genuine support for victims, a pattern repeated after every major weather event.

Background and Controversies

Founded in 2001 with 13 branches in Florida, Cubamax has faced protests from the Cuban exile community, accusing the agency of ties with the Havana regime.

In July, protestors gathered outside its Hialeah headquarters, accusing Cubamax of allegedly sending resources to the regime and demanding the release of political prisoners.

Although there are no official U.S. sanctions against the agency, and the accusations remain unproven, the debate over its role persists.

In April, Cubamax temporarily halted remittances to Cuba, citing a "restructuring" with companies processing the funds on the island after the State Department listed Orbit S.A., its main intermediary, among entities linked to the military conglomerate GAESA.

Despite the controversy, Cubamax's current decision to offer free flights for humanitarian aid once again places the agency at the forefront of discussions about the role of the Cuban diaspora in the daily survival of those on the island.

As the state continues to fall short in providing effective solutions, private solidarity emerges as the temporary lifeline for a nation mired in neglect.

Key Questions about Cubamax's Humanitarian Efforts

What is the purpose of Cubamax's free flights to Cuba?

Cubamax is providing free flights to facilitate the delivery of humanitarian aid to families in eastern Cuba affected by Hurricane Melissa.

How can individuals obtain tickets for these humanitarian flights?

Interested individuals can visit any Cubamax office in Hialeah to request free tickets for the humanitarian flights.

What criticisms has the Cuban government faced regarding disaster management?

The Cuban government has been criticized for its inefficient handling of emergencies and lack of substantial support for hurricane victims.

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