The Cuban Ministry of Tourism (MINTUR) announced on Monday that beginning July 1, 2025, an electronic visa will be the sole valid method for entering the country. This declaration was made through a statement on their official Facebook page, which also included a link to the portal for managing the visa process.
"Starting July 1, entry into the country will require an electronic visa. Please visit our website for comprehensive information and to secure your visa quickly and efficiently," the statement emphasized. This initiative is part of an effort to modernize immigration requirements for international travelers, aiming to digitalize and centralize entry procedures.
Recently, MINTUR highlighted that Canadian tourists, a key market for Cuban tourism, will not need to pay for the visa, as it is included in their airline ticket price. However, they must complete a digital form on the official D’Viajeros site a week before their visit.
Upon arrival, travelers are required to present a QR code generated after completing a free form that does not necessitate banking information. The tourism authority also warned against unauthorized websites with similar addresses charging for visa processing, creating confusion among travelers.
For those traveling from countries other than Canada, the process will be more involved: first, they must obtain the electronic visa through eVisaCuba, and then complete the D’Viajeros form, as emphasized by MINTUR.
This announcement comes amidst a prolonged crisis in the Cuban tourism sector, characterized by a steady decline in visitor numbers, frequent tourist complaints, and issues related to safety and service quality in hotels and airports.
During the first quarter of 2025, Cuba’s tourism landscape has been marked by a deep crisis, with a 30% drop in international visitor arrivals according to official statistics from the National Office of Statistics and Information. The downturn is not only evident in figures but also on the streets. A viral video from early March showed a Cuban walking down a deserted Obispo Street on a Saturday night, once one of the most bustling areas of Old Havana.
From abroad, the experiences of the few tourists still choosing Cuba have been mixed. In March, a Russian family shared their vacation experience on the island, highlighting difficulties in finding food, basic service failures, and inconsistent pricing. Despite the warmth of the Cuban people, their account underscored the structural deficiencies facing visitors, potentially influencing their decision to return or recommend the destination.
Adding to these narratives, an international TikToker documented their journey through private and state-run businesses in the capital, showcasing everything from high prices to empty shelves.
FAQs on Cuba's New Electronic Visa Requirement
What is the new entry requirement for Cuba starting July 1, 2025?
As of July 1, 2025, travelers must have an electronic visa to enter Cuba, which can be obtained through the official portal.
Do Canadian tourists need to pay for the electronic visa?
No, Canadian tourists do not need to pay for the electronic visa as it is included in their airline ticket price.
What additional steps must travelers from countries other than Canada take?
Travelers from countries other than Canada must first obtain the electronic visa through eVisaCuba and then complete the D’Viajeros form.
How is the current tourism crisis affecting Cuba?
Cuba is facing a crisis in its tourism sector, with a significant drop in visitor numbers and frequent complaints about service quality and safety.