Since Wednesday, a significant number of users across various regions of the island have been experiencing disruptions in their mobile data services. The Cuban Telecommunications Company (ETECSA) has confirmed that these issues stem from a technical malfunction, which is currently under review and being addressed by their team of specialists.
According to a post by the government-aligned page Habana Noticias on Facebook, the technical team is working diligently to rectify the issue and fully restore services as quickly as possible. The company emphasizes its commitment to continuously improving the quality of telecommunications in the country and assures users that they will be kept informed of any progress regarding this matter.
Despite the setbacks, ETECSA has expressed gratitude for the patience and understanding shown by their clients throughout this process. They stress their dedication to restoring normalcy and minimizing disruptions at the earliest opportunity.
Understanding ETECSA's Mobile Data Issues
What caused the mobile data disruptions in Cuba?
The disruptions were caused by a technical malfunction that is currently being addressed by ETECSA's team of specialists.
How is ETECSA handling the mobile data issues?
ETECSA is working intensively to resolve the problem and restore full service as soon as possible, keeping users informed of any developments.