A Cuban woman took to TikTok to share an unexpected incident she encountered at a car wash in Miami, a story that has since gone viral on the platform. The user, known as @_lizeboutique_, recounted her experience with a mix of humor and clear frustration over the service she received at a place where she is a regular customer.
"Today, I declare myself a complete woman. I just heard the last thing I thought I’d ever hear," she begins in her video. She had dropped off her vehicle for its usual cleaning, stressing that she wanted the interior to be as spotless as an "operating room." However, upon her return two hours later, she discovered the cleaning was incomplete, and the employees displayed an indifferent attitude.
When informed that the car wasn't ready, she generously gave the team an additional hour. Yet, upon her return, she found that even the trunk’s walls remained untouched. Just at that moment, the manager approached her and, before she could voice her complaint, handed her a cloth saying, "Here, take this rag to clean whatever you find dirty."
Addressing the camera with humor, she responded, "Roberto, what did I pay you for? What exactly were you supposed to do to the car? Explain it to me." She concluded her story on a humorous note, "The last thing I expected to hear. People at car washes are unbelievable. There's no love."
Comments flooded in from others who could relate to her frustrating experience: "If it were just car washes, service everywhere is terrible. I don't know what's happening anymore," lamented one user, while another shared, "I stopped paying for car washes because it's more hassle than it's worth; they always do a poor job," and yet another agreed, "I went through the same thing once. Never again, now I clean it myself, and it’s spotless and free."