Social media users raised alarms this Friday about the neglect plaguing the once-iconic Galerías Paseo Shopping Center in Vedado, Havana, where the current customer experience is described as "painful, displeasing, humiliating."
Facebook user Cesario Navas shared that what was once a bustling gathering spot now faces a slew of issues that have turned the space into a mere shadow of its former glory. Images posted online reveal the center in complete disrepair, with broken corridors and dilapidated staircases. Navas reminisced that it used to be a place where Habaneros enjoyed a pleasant atmosphere with specialty shops, air conditioning, and the renowned Jazz Café. From there, patrons could savor a drink while enjoying a beautiful view of the Malecón and the Hotel Riviera.
From Vibrant Hub to Neglect and Disrepair
However, Navas calls the transformation of this emblematic shopping center a "shameful waste of money." He states that the environment is now uncomfortable, with products piled in the aisles and a shortage of cash registers leading to long waits for payments. The interior ramp, once a clear and safe space, is now cluttered with goods and pallets, posing safety risks due to the poor condition of the floor and stairs.
The Jazz Café, once a popular meeting spot, is now closed, and the outdoor café area, which was once a pleasant place to relax, is also blocked with unsold products. Critics argue that the deterioration of Galerías Paseo reflects the neglect and lack of commitment from local and national authorities to preserve Havana's emblematic spaces. They also claim that the regime seems uninterested in investing in the repair and maintenance of the shopping center, despite profits over the years that should have been reinvested in its upkeep and functionality.
Criticism extends beyond the physical decay of the place to poor customer service, particularly because the management and some employees are reportedly disrespectful to customers. "Currently, it is painful, displeasing, humiliating to enter that great disaster of so-called 'continuity,'" the Facebook user lamented.
Frequently Asked Questions about Galerías Paseo's Decline
Here, we address some common questions about the current state of the Galerías Paseo Shopping Center and the issues surrounding its neglect.
What is the current condition of Galerías Paseo?
The Galerías Paseo Shopping Center is in a state of severe disrepair, with broken corridors, dilapidated staircases, and cluttered aisles.
Why is Galerías Paseo in such poor condition?
Critics argue that the neglect is due to a lack of commitment from local and national authorities to maintain and preserve the space, coupled with poor management and insufficient reinvestment of profits.
What were the main attractions of Galerías Paseo before its decline?
Before its decline, Galerías Paseo was known for its specialty shops, air conditioning, the famous Jazz Café, and its scenic views of the Malecón and Hotel Riviera.