Cuba Post has issued a warning to its customers about a scam attempt via SMS that directs them to a fake website asking for payment details related to a shipment.
The fraudulent message that should raise alarm is as follows:
“Correos: Your package has arrived at the warehouse but cannot be delivered due to an incomplete address. Please update your shipping details to facilitate delivery. The reshipping costs will be at your expense. Click on the following link to make changes: https://correoii.cc/i (Reply with 1, then exit the SMS, reopen the SMS activation link or copy the link to the Safari browser and open it) Correct it quickly within 12 hours to avoid unnecessary losses, Correos!...”
Cuba Post warns recipients that if they receive a similar message, they should not be deceived, as it is a scam attempt.
The state-owned enterprise requested that those seeking additional information about Cuba Post's business operations and services contact them through their website at https://www.correos.cu, where they offer a section for comments and online responses.
The entity did not provide further details about the scam or specify how many people might have been deceived through this method.
FAQs About Cuba Post's Fraudulent SMS Alert
To assist our readers, we have compiled some frequently asked questions and answers regarding the recent fraudulent SMS alert issued by Cuba Post.
What should I do if I receive a fraudulent SMS from Cuba Post?
If you receive a message similar to the one described, do not click on any links or provide any personal information. Instead, report it to Cuba Post through their official website.
How can I verify the authenticity of a message from Cuba Post?
Always verify the authenticity of any message by contacting Cuba Post directly through their official website or customer service channels.
What information does Cuba Post request via SMS?
Cuba Post typically does not request sensitive information or payments via SMS. Any such request should be considered suspicious.