FINCIMEX (Financiera Cimex S.A.), part of the GEAESA business conglomerate, has announced that the British company Small World Financial Services, which had operated remittance services to Cuba since 2011, has ceased its operations worldwide.
"This financial service was highly demanded from Europe for its stability, security, and immediacy. It is important to note that there are no transactions in transit or pending at the time of the operation's closure," the Cuban entity explained on its social media platforms.
FINCIMEX added that it will keep customers informed about any news related to this unexpected interruption and offered alternative "official channels" for remittances to the island from Europe. These alternatives include tocopay, grupotitanes, fonmoney through oceancard, and moneyexchange. For more information, customers can call 72201199.
FINCIMEX is a Cuban financial entity operating under the Grupo CIMEX and belonging to GAESA, the business conglomerate controlled by Cuban military officials. The company specializes in managing international remittances, facilitating the transfer of money from abroad to Cuba. Additionally, the company administers prepaid debit cards known as AIS cards (American International Service), allowing recipients to receive and use funds on the island.
Small World Financial Services was a global money transfer and financial services company operating in over 200 countries and territories. Founded in 2005, the company offered a wide range of money transfer services both online and through a network of agents and physical branches. For many years, Small World Financial Services had been a popular means of sending remittances to Cuba, especially from Europe.
FAQs on Remittance Services to Cuba
Given the sudden interruption of remittance services by Small World Financial Services, many customers have questions about the available alternatives and how to proceed. Here are some frequently asked questions and their answers:
What alternative channels are available for sending remittances to Cuba from Europe?
FINCIMEX has recommended using tocopay, grupotitanes, fonmoney through oceancard, and moneyexchange as alternative official channels for remittances from Europe to Cuba.
Are there any pending transactions with Small World Financial Services?
According to FINCIMEX, there are no transactions in transit or pending at the time of the closure of Small World Financial Services' operations.
How can I get more information about remittance services to Cuba?
Customers can contact FINCIMEX directly by calling 72201199 for more information regarding remittance services to Cuba.